Understanding Management or Second Nature

Understanding Management

Author: Stephen Linstead

This unique volume focuses on management as it is--a complex set of social and symbolic processes--often characterized by considerable ambiguity and paradox. In particular, Understanding Management contains a body of work concerned with building an experience-based grounded description and understanding of the processes of management and managing. The contributors to this volume explore and illuminate various themes including, the dynamics, subtleties, and complexities of managerial life; its informal, as well as formalized features and practices; and the significance of the cultural and symbolic in organizations. Concentrating on the meanings and relationship between managerial talk, thought, and action, the contributors examine issues like culture, myth, ritual, totem, and taboo. Drawing from both new and established anthropological concepts, this volume provides an in-depth analysis that enables the reader to understand the nature of managing. Understanding Management represents a fascinating and invaluable resource for all those studying, teaching, and researching management, and for those in organization theory, organization behavior, the sociology and psychology of organizations, and general management studies.

Booknews

Provides access to a wide range of federal statistics for development officials and others seeking information for competitive analysis, strategic planning, market research, and other types of economic and policy evaluation. National and state data, organized by four-digit SIC codes in all wholesale and retail trade categories, includes for each SIC code a description of the category, statistics on total sales and total employment, lists of leading companies, and graphics showing industry concentration and statistics broken down by state. A second section consists of statistical tables for 590 cities and metro areas, organized alphabetically. Thoroughly indexed by SIC, subject, company, occupation, and city. Annotation c. Book News, Inc., Portland, OR (booknews.com)

New interesting book: Double Menopause or Discovering Nutrition

Second Nature: Economic Origins of Human Evolution

Author: Haim Ofek

This book spans two million years of human evolution and explores the impact of economics on human evolution and natural history. The theory of evolution by natural selection has always relied in part on progress in areas of science outside of biology. By applying economic principles at the borderlines of biology, Haim Ofek shows how some of the outstanding issues in human evolution, such as the increase in human brain size and the expansion of the environmental niche humans occupied, can be answered. He identifies distinct economic forces at work, beginning with the transition from the feed-as-you-go strategy of primates, through hunter-gathering and the domestication of fire to the development of agriculture. This highly readable book will inform and intrigue general readers and those in fields such as evolutionary biology and psychology, economics, and anthropology.

Table of Contents:

	Acknowledgments
1	Introduction	1
Pt. 1	Bioeconomics
2	Exchange in human and nonhuman societies	9
	Adam Smith's zoological digression	9
	Symbiotic exchange	11
	Kin and nepotistic exchange	14
	Mercantile exchange	20
	Tentative conclusions	24
3	Classical economics and classical Darwinism	26
	Darwin and the Scottish economists: The first point of junction	26
	Darwin's principle of utility: The second point of junction	31
	Diversity of human nature: The third point of junction	35
4	Evolutionary implications of division of labor	44
	The capacity for specialization and differentiation	45
	The capacity to operate in grand-scale formations	55
5	The feeding ecology	62
	The incredible shrinking gut	62
	Runaway arms races in a vertical feeding ecology	74
6	The origins of nepotistic exchange	84
	Primordial exchange at the lowest levels of organization	84
	Convergent body structures	86
	Convergent social structures	95
	The primate connection	98
7	Baboon speciation versus human specialization	105
	Parallels in the feeding ecology	105
	Antipredator behavior	110
	Adaptive radiation in the baboons	114
	The "southern ape"	115
	Founder-effect speciation	117
	Trade and adaptive specialization	118
Pt. 2	Paleoeconomics
8	Departure from the feed-as-you-go strategy	125
	The physical environment	125
	Stone tool technology according to Darwin	128
	Exchange augmented foot-sharing	131
9	The origins of market exchange	138
	Bateman's syndrome	138
	The impetus to trade	142
	The nature of commodities and the structure of markets	143
	Fire: What's in a name?	151
10	Domestication of fire in relation to market exchange	153
	Nonhuman use of fire	153
	The question of fuel	155
	Incendiary skills	157
	Provision of fire in the absence of ignition technology	159
	Fire and occupation of caves	162
11	The Upper Paleolithic and other creative explosions	168
	The Upper Paleolithic toolkit	169
	Long-distance trade	172
	Economic and geographic expansions	173
	Monetarization of exchange in relation to symbolic behavior	179
12	Transition to agriculture: the limiting factor	190
	Five unexplained remarkable facts	190
	The history of the problem	192
	Agriculture versus hunting-gathering	194
	Climates on average	196
	Climates at variance: a clue in the ice caps	202
	The Fertile Crescent: a regional case study	207
13	Transition to agriculture: the facilitating factor	212
	The specialization-diversification dichotomy	212
	The question of autarky	212
	The caprine paradox	217
	Agrarian origins of ancient cities	222
	Agriculture: summary	226
	References	228
	Index	237

World Development Report 2002 or Strategic Public Diplomacy and American Foreign Policy

World Development Report 2002: Building Institutions for Markets

Author: World Bank

This report is about building institutions that support markets which promote growth and reduce poverty. It analyzes the myriad of institutions--formal and informal, public and private--that people build and use to undertake activities that maximize returns and to manage risk in markets. These institutions range from unwritten customs and traditions to complex legal codes that regulate international commerce on the cutting edge of technology. Some developing countries have been able to harness such market-supporting institutions to improve the welfare of their people, but others have not yet achieved the same degree of success. Drawing on a wealth of research and experience from inside and outside the World Bank, this 23rd edition of the World Development Report moves toward a deeper understanding of market-supporting institutions and a better appreciation of how people can build such institutions.
Building Institutions for Markets takes a two-step approach to institutional development. First, it contends that what is critical is focusing on the functions that market-supporting institutions provide and how they provide it rather than on particular structures. Looking at institutions in terms of the functions they provide rather than in terms of their structures helps identify institutional gaps. Second, after identifying the institutional gap, the next step is to build the needed institution. The report goes beyond the recognition that one size does not fit all to develop an understanding of how to think about designing effective institutions in a particular context.
Building Institutions for Markets includes Selected World Development Indicators, an essential reference onrecent trends in development. Altogether, the report offers valuable insights and vital guidance for policymakers, researchers, and anyone with an interest in development.

Interesting textbook: Phase 2 Low Carb Recipes or Yoga in Modern India the Body between Science and Philosophy

Strategic Public Diplomacy and American Foreign Policy: The Evolution of Influence

Author: Jarol B Manheim

Strategic public diplomacy, once commonly called propaganda, has existed since the twelfth century, when Richard I, crusading sovereign of England, plucked the eyes from his prisoners and returned them to his arch-rival Saladin--an unmistakable message intended to mold the image that Richard's foreign enemies had of him. Although their methods have grown more sophisticated and gentrified since the Middle Ages, the goal of governments employing strategic public diplomacy has remained essentially the same: to influence public or elite opinion in a foreign country for the purpose of turning the foreign policy of the target country to advantage.

The first systematic analysis of the growing foreign public relations industry in the U.S., this remarkable text traces the impact that the political "image management" of other nations has had on the American foreign policy agenda. Documenting the evolution of these campaigns in both scale and sophistication, this book includes an analysis of the Justice Department's foreign agent registration records, numerous interviews with journalists, consultants, and key government officials, and a systematic assessment of media content to gauge the effectiveness of these attempts at news management. The author presents and tests elements of a general model of agenda-related communication effects, presenting case studies that illustrate the extent to which the American media are saturated with foreign diplomatic messages, including the recent effort of the Kuwaiti government-in-exile to influence public opinion in the U.S. during the Gulf War, and concludes with an inventory and discussion of the issues raised by the "export" of the knowledge-base andskills underlying new, sophisticated communication strategies now being employed on behalf of foreign interests. Based on fifteen years of exhaustive research, this book is ideal for courses in foreign policy, media, and politics.

Table of Contents:

1	Propaganda in the Age of Strategic Communication	3
2	The New "Diplomats": A Growth Industry	14
3	Image Management: The Real "Smart Weapon" of the Gulf Conflict	39
4	Coming to America: Head-of-State Visits as Public Diplomacy	61
5	What's in a Word?: "Democracy" and U.S. Foreign Policy	83
6	Rites of Passage: Mega-Events as Public Diplomacy	102
7	Managing National Images	125
8	Agenda Dynamics and External Influence on U.S. Foreign Policymaking	148
9	The Evolution of Influence	158
	Appendix A: Selected Figures	173
	Appendix B: Controlling for Regression Toward the Mean	179
	Appendix C: Persons Interviewed	181
	Notes	185
	Bibliography	191
	Index	203

Workbook Contemporary Economics 2e or Intercultural Business Communication

Workbook, Contemporary Economics, 2e

Author: William A McEachern

Review chapter material with this supplemental Workbook. Using the objective questions and activities, you can prepare for your class or review for quizzes and chapter tests.

Table of Contents:

National Content Standards in Economies     xxiv
Reading Skills     xxvi
Introduction to Economics     2
What Is Economics?     4
The Economic Problem     5
Economic Theory     10
Opportunity Cost and Choice     19
Chapter Assessment     28
Economic Systems and Economic Tools     32
Economic Questions and Economic Systems     33
Production Possibilities Frontier     41
Comparative Advantage     50
Chapter Assessment     56
U.S. Private and Public Sectors     60
The U.S. Private Sector     61
Regulating the Private Sector     68
Public Goods and Externalities     75
Providing a Safety Net     82
Chapter Assessment     90
The Market Economy     96
Demand     98
The Demand Curve     99
Elasticity of Demand     107
Changes in Demand     116
Chapter Assessment     124
Supply     128
The Supply Curve     129
Shifts of the Supply Curve     138
Production and Cost     145
Chapter Assessment     156
Market Forces     160
Price, Quantity, and Market Equilibrium     161
Shifts of Demand and Supply Curves     167
Market Efficiency and Gains from Exchange     176
Chapter Assessment     184
Market Structure     188
Perfect Competition and Monopoly     189
Monopolistic Competition and Oligopoly     199
Antitrust, Economic Regulation, and Competition     206
Chapter Assessment     214
Market Institutions     218
Businesses     220
Entrepreneurs     221
Sole Proprietorships and Partnerships     229
Corporations and Other Organizations     237
Chapter Assessment     246
Labor Markets     250
Demand and Supply of Resources     251
Wage Determination     262
Labor Unions     269
Chapter Assessment     278
Financial Markets and Business Growth     282
Production, Consumption, and Time     283
Banks, Interest, and Corporate Finance     290
Business Growth     299
Chapter Assessment     308
The National Economy     312
Economic Performance     314
Estimating Gross Domestic Product (GDP)     315
Limitations of GDP Estimation     322
Business Cycles     329
Aggregate Demand and Aggregate Supply     337
Chapter Assessment     346
Economic Growth     350
The PPF, Economic Growth, and Productivity     351
Living Standards and Labor Productivity Growth     360
Issues of Technological Change     368
Chapter Assessment     376
Economic Challenges     380
Unemployment     381
Inflation     391
Economic Instability     397
Poverty     406
Chapter Assessment     414
Public Policy and the National Economy     418
Government Spending, Revenue, and Public Choice     420
Public Goods and Taxation     421
Federal, State, and Local Budgets     429
Economics of Public Choice     439
Chapter Assessment     446
Fiscal Policy, Deficits, and Debt     450
The Evolution of Fiscal Policy     451
Fiscal Policy Reconsidered     460
Federal Deficits and Federal Debt     467
Chapter Assessment      476
Money and Banking     480
Origins of Money     481
Origins of Banking and the Federal Reserve System     488
Money, Near Money, and Credit Cards     497
Chapter Assessment     506
Money Creation, the Federal Reserve System, and Monetary Policy     510
How Banks Work     511
Monetary Policy in the Short Run     517
Monetary Policy in the Long Run     528
Chapter Assessment     536
The International Economy     540
International Trade and Finance     542
Benefits of Trade     543
Trade Restrictions and Free-Trade Agreements     549
Balance of Payments     557
Foreign Exchange Rates     564
Chapter Assessment     572
Economic Development     576
Developing Economies and Industrial Market Economies     577
Foreign Trade, Foreign Aid, and Economic Development     587
Rules of the Game, Transition Economies, and Convergence     593
Chapter Assessment     602
Personal Financial Literacy     606
Consumer Responsibilities and Protections     608
Consumer Choice     609
Using Credit Responsibly     617
Consumer Protection     627
Chapter Assessment     636
Managing Your Money     640
Saving     641
Investing     650
Insurance     660
Chapter Assessment     666
Economic Data     670
Glossary     680
Spanish Glossary     693
Index     708

Read also Business Geography and New Real Estate Market Analysis or Rebuilding Germany

Intercultural Business Communication

Author: Lillian H Chaney

This book prepares today's business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or worked in a number of countries, therefore producing a work of firsthand knowledge of the topics covered. Topics comprehensively covered include: cultural shock; language, oral, and non-verbal communication patterns; written communication patterns; global etiquette; business and social customs; intercultural negotiation process and strategies; and laws affecting international business and travel. A good reference work for anyone who works internationally.

American Businesses in China or Problem Solving Handbook

American Businesses in China: Balancing Culture and Communication

Author: Nancy Lynch Lynch Street

As more and more American businesses have set up operations in China, American business owners have had to concern themselves with respecting how Chinese values and beliefs and how China's changing economic and political climates relate to the business world.

American businesses that have been successful in China, such as General Electric, Children's Television Workshop, Holiday Inn, DaimlerChrysler and the Foxboro Company, to name just a few, know how important a consideration for Chinese culture is in business operations. Their efforts in China are profiled in this work to serve as case studies for others interested in doing business in China. This book also examines the Chinese worldview, a fusion of Confucianism, Taoism, Buddhism and communism, and the effects of globalization on business ventures. It also considers the changing nature of Chinese consumerism, highlighting significant differences between urban and rural populations and a distinctive generational divide. It ends by offering some general conclusions as well as suggestions for those interested in doing business in China. Author Bio:
Nancy Lynch Street is a professor of speech communication at Bridgewater State College in Bridgewater, Massachusetts. Marilyn J. Matelski is assistant chair of the Department of Communication at Boston College in Chestnut Hill, Massachusetts.

Table of Contents:

	Acknowledgments
	Foreword
	Introduction	1
	Chronology	9
1	The Chinese Worldview	15
2	Issues in Globalization	45
3	The Changing Chinese Consumer	61
4	Case Study: Educational Programs and Exchanges in China	82
5	Case Study: Two Art Exhibitions Cross the Pacific	108
6	Case Study: General Electric and Sesame Street - A True Joint Venture	129
7	Case Study: The Holiday Inn Network in China - More Is Better	150
8	Case Study: DaimlerChrysler - Silence in China After the "Deal Heard 'Round the World"	169
9	Case Study: The Foxboro Company - Infrastructure's Hidden Jewel	182
10	Final Thoughts: Getting to Yes Between East and West	210
App. A	China Profile	229
App. B	Traditional Chinese Holidays and Festivals	232
App. C	Contrasting Cultures	234
App. D	Council on International Educational Exchange	240
	Glossary	243
	Notes	247
	Bibliography	270
	Index	287

Go to: An Introduction to Writing for Electronic Media or Crisis of Argentine Capitalism

Problem-Solving Handbook

Author: Bob Sproull

With this informative book, shopfloor workers get the essential training they need to understand the root causes of manufacturing problems.

Booknews

Written for a manufacturing audience, this hands-on guide contains a methodology for discovering and dissecting the root causes of problems, in a format that encourages readers to participate in the learning process. Features numerous learning aids and problem-solving truths, plus cause and effect diagrams, tree diagrams, flow charts, case studies, and sample forms. Sproull works in the private sector. Annotation c. Book News, Inc., Portland, OR (booknews.com)

The Best Poor Mans Country or Europe Unites

The Best Poor Man's Country: Early Southeastern Pennsylvania

Author: James T Lemon

In many respects early Pennsylvania was the prototype of North American development. Its conservative defense of liberal individualism, its population of mixed national and religious origins, its dispersed farms, county seats, and farm-service villages, and its mixed crop and livestock agriculture served as models for much of the rural Middle West. To many western Europeans in the eighteenth century, life in early Pennsylvania offered a veritable paradise and refuge from oppression. Some called it "the best poor man's country in the world."

The role of cultural backgrounds is important in this study of the development of early southeastern Pennsylvania, and as important is the interplay of people with the land. Lemon discusses the settlement of the land by western Europeans; the geographical and social mobility of the people; territorial organizations of farmlands, towns, and counties; and regional variations in land use, especially farming practices. Providing deeper access into the processes of social change, The Best Poor Man's Country remains a significant addition to the literature on colonial American historiography.

Table of Contents:

	List of Tables
	List of Figures
	Preface to the 2002 Edition
	Preface to the Original Edition
1	Society and Environment of Early Pennsylvania	1
2	Occupying the Land, 1681-1760	42
3	Movements of Pennsylvanians	71
4	Territorial Organization of Farms and Rural Institutions	98
5	Territorial Organization of Towns, Counties, and the Region	118
6	General Mixed Farming and Extensive Use of the Land	150
7	Regional Variations in the Use of the Land	184
8	The Development of Early Southeastern Pennsylvania	218
	Notes	229
	Bibliographical Note	280
	Sources for Figures	284
	Index	287

Books about: Supervisão:Conceitos e criação da Habilidade

Europe Unites: The EU's Eastern Enlargement

Author: Peter A Pool

The EU's eastern enlargement has coincided with a decade of rapid progress toward closer European integration. Poole argues that this enlargement, more than any previous one, is closely linked with major EU projects of integration, including justice and home affairs, monetary union, a common foreign and security policy, and the effort to create a constitutional treaty.

Verification and Validation for Quality of Uml 2 0 Models or Economics of Health and Medical Care

Verification and Validation for Quality of UML 2. 0 Models

Author: Bhuvan Unhelkar

A practical approach to enhancing quality in software models using UML Version 2.0

"Despite its increasing usage, many companies are not taking the best advantage of UML and, occasionally, individuals have experienced frustration in applying its standards. Perhaps this is because they have not yet read this book!"
-From the Foreword by Prof. Brian Henderson-Sellers

This book presents a practical checklist approach to enhancing the quality of software models created with the Unified Modeling Language (UML) Version 2.0. The foundation for quality is set by the discussion on the nature and creation of UML models. This is followed by a demonstration of how to apply verification and validation checks to these models with three foci: syntactical correctness, semantic meaningfulness, and aesthetic symmetry. The quality work is carried out within three distinct yet related modeling spaces:
* Model of problem space (MOPS)
* Model of solution space (MOSS)
* Model of background space (MOBS)

Readers can then choose a specific quality approach according to their roles in their projects.

Verification and validation checks are also organized according to these three modeling spaces, making it easier for the reader to focus on the appropriate diagrams and quality checks corresponding to their modeling space. In addition, a major element of this publication is the Strengths, Weaknesses, Objectives, and Traps (SWOT) analysis. This analysis is performed on each UML diagram, enabling readers to fully comprehend these diagrams, their advantages and limitations, and the way in which they can be used in practical projects for modeling.

A consistentcase study of the Lucky Insurance System is provided throughout the chapters to illustrate the creation of good quality UML diagrams, followed by application of quality checks to them. With its emphasis on quality in UML-based projects, this book is an essential resource for all quality professionals, including quality analysts, process consultants, quality managers, test designers, and testers.

Table of Contents:

1	The quality strategy for UML	1
2	Nature and basics of UML diagrams	27
3	Strengths, weaknesses, objectives and traps (SWOT) of UML diagrams	57
4	V&V of the quality of MOPS	85
5	V&V of the quality of MOSS	161
6	V&V of the quality of MOBS	193
7	Managing the V&V process	225
App. A	LUCKY insurance case study	231
App. B	UML CASE tools	237
App. C	Summary of checks for V&V of the quality of MOPS	241
App. D	Summary of checks for V&V of the quality of MOSS	251
App. E	Summary of checks for V&V of the quality of MOBS	257
App. F	Templates for actors, use cases and classes in MOPS	263

See also: Attuazione dei quattro livelli: Una guida pratica per l'efficace valutazione dei programmi di formazione

Economics of Health and Medical Care

Author: Philip Jacobs

This newly updated and expanded edition strikes the necessary balance of population-based health economics and the more traditional. market-oriented approach to health care economics.

Doody Review Services

Reviewer: Malathi Srinivasan, MD (University of California Davis)
Description: The authors have written a concise, clear primer on healthcare economics. The book develops major themes in descriptive, explanatory, and evaluative economics and can be easily understood by the noneconomist. It highlights the objectives to be learned at the beginning of each chapter, reviews the material, and provides a series of questions at the end of each chapter to reinforce key points.
Purpose: This introductory book provides an economic approach to understanding healthcare issues affecting our population, using scarcity as a driver of healthcare needs. It focuses on how to do economics, and in thinking about healthcare economics in a systematic fashion. This book, now in its fifth edition, is a much-needed update in the instruction of healthcare economics for the noneconomist. It provides physicians and other healthcare providers a straightforward method of framing the complex economic issues surrounding healthcare delivery and healthcare outcomes.
Audience: This is a primer. Thus, the audience includes any noneconomist who is interested in understanding economic principles. As a physician and a health services researcher, I personally found the book useful, and logically laid out. It should be easy to incorporate elements of this book into a curriculum for medical students and residents. The authors did not provide any biographical data, other than their institutional affiliation:two pages on author identification would be useful in subsequent editions. However, these authors are known in the field of healthcare economics and are credible.
Features: The book covers three major domains of healthcare economics: descriptive, explanatory and evaluative methods. Much like the health services research models with input:> process:> output, this framework is recognizable and easy to follow. This book is useful for several reasons. It emphasizes an understanding of the concept for each section without excessive detail. Each chapter follows the classical educational technique of "foretelling, telling, then recapping." Learning objectives are clearly laid out. Questions/exercises at the end of the chapter track with the content of the chapter, and are illustrative. References are relevant. The diagrams are simple and there is minimal use of equations. This lack of mathematics/equations may offend economic purists, but the noneconomist is still able to see the relationships described based on the text description. The economic principles are described with clear examples, and a progressive disclosure method is used to build up increasingly complex models. There is always a tension in these introductory books between breadth and depth. However, for its stated purposes, there are no major shortcomings of this book.
Assessment: This book fills a unique niche as a healthcare economics primer for noneconomists. It is a standard textbook used in many institutions. This book is more readable than other, more technical books in the area, yet it does not oversimplify the material, nor does it talk down to the audience.

Booknews

The new edition of this text (dates of previous editions are not stated) continues its mission as an introduction that assumes no economics background. With the aim of teaching students how to think about economic problems in a systematic way, Jacobs (public health services, U. of Alberta, Canada) and Rapoport (economics, Mt. Holyoke College, Mass.) divide material into sections on descriptive, explanatory, and evaluative economics; and coverage includes the various tools used in economic analysis and evaluation. Among the new or expanded topics in this edition: the population-based approach, including international comparisons; agency theory and the applications of principal-agent analysis; the consumerism movement and its economic and policy implications; labor markets and health insurance markets; and cost effectiveness, cost utility, and cost-benefit analysis. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews

New edition of a solid textbook assuming only high school-level math and no previous economics study. For courses in public health, health care administration, and related topics. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Rating

4 Stars! from Doody

Microsoft Office 2000 Professional Certified Edition or The Therapeutic Relationship in Complementary Health Care

Microsoft Office 2000 Professional Certified Edition

Author: Tim Duffy

Before starting the keystrokes of a project, Duffy takes more time to explain the significance of what students are about to do and learn. This conceptual approach builds computer skills and encourages critical thinking. After completing the projects in these books, readers will be prepared to take the core Microsoft Certification exams for Word 2000, Excel 2000, Access 2000, PowerPoint 2000, Outlook 2000, and FrontPage 2000. Successful completion of these exams gives readers measurable, marketable skills. For anyone interested in learning Microsoft Office 2000.

Booknews

This reference prepares students to take the proficient level exams for Microsoft Office User Specialist. Duffy (computer instructor, Illinois State U.) presents the why and how of computing, and emphasizes the common features of Office 2000 applications along with hands-on exercises. After covering Windows 98 with an introduction, a more on Windows section, and chapters on manipulating documents and folders, he discusses Internet Explorer 5, Outlook and FrontPage 2000; building a web page, and Word, Excel, and Access 2000. Wire ring binding. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Look this: Food in World History or Food Shelf Life Stability

The Therapeutic Relationship in Complementary Health Care

Author: Annie Mitchell

Research-based and clinically relevant, this patient centered text explores the crucial role of "non-specific" aspects of treatment: trust, care, positive expectations and understanding in the healing process. Explores how the important relationship between patient and therapist provides the context for healing through research evidence from placebo studies, psychotherapy outcome studies, and studies of doctor/patient communication.

Patricia Blagman

This book describes the complex aspects of the therapeutic relationship, in theory and practice, with concepts primarily drawn from the field of psychotherapy. The authors wish to help practitioners reflect more deeply on how best to use themselves to promote healing relationships with their clients. These are indeed important objectives, as clients are turning to complementary practitioners for better relationships with healthcare providers. The book provides a thorough presentation of the practice and research of the therapeutic relationship. This book is written for all healthcare practitioners, especially practitioners of complementary therapies. I agree with the authors that a caring, relationship-centered interaction increases healing. The authors are clinical psychologists involved in teaching and research at the University of Exeter in the U.K. A thorough discussion of major concepts for considering the therapeutic relationship for healthcare practitioners, both traditional and complementary, who need more knowledge and insight into this process, is provided. Within the context of holism, issues affecting the practitioner and client in relationship are explored. This book provides insights, research, and theory from clinical psychology on the therapeutic relationship that can be applied to all practitioners in the healing arts. It is, perhaps, misnamed, as it does not pertain to any healthcare modality, complementary or traditional. It is rather a work to help all practitioners deepen the personal, therapeutic aspects of their practices.

Doody Review Services

Reviewer: Patricia Blagman, EdD, RN (Pace University)
Description: This book describes the complex aspects of the therapeutic relationship, in theory and practice, with concepts primarily drawn from the field of psychotherapy.
Purpose: The authors wish to help practitioners reflect more deeply on how best to use themselves to promote healing relationships with their clients. These are indeed important objectives, as clients are turning to complementary practitioners for better relationships with healthcare providers. The book provides a thorough presentation of the practice and research of the therapeutic relationship.
Audience: This book is written for all healthcare practitioners, especially practitioners of complementary therapies. I agree with the authors that a caring, relationship-centered interaction increases healing. The authors are clinical psychologists involved in teaching and research at the University of Exeter in the U.K.
Features: A thorough discussion of major concepts for considering the therapeutic relationship for healthcare practitioners, both traditional and complementary, who need more knowledge and insight into this process, is provided. Within the context of holism, issues affecting the practitioner and client in relationship are explored.
Assessment: This book provides insights, research, and theory from clinical psychology on the therapeutic relationship that can be applied to all practitioners in the healing arts. It is, perhaps, misnamed, as it does not pertain to any healthcare modality, complementary or traditional. It is rather a work to help all practitioners deepen the personal, therapeutic aspects of their practices.

Rating

4 Stars! from Doody

Table of Contents:

	Foreword
	Preface
1	Introduction: promoting self-healing through the therapeutic relationship	1
2	The nature of health and illness	17
3	Towards a model of treatment in health care	29
4	What do patients want?	43
5	Communication and illness: the meaning of illness for patients	59
6	What makes change happen in treatment?	77
7	Power in treatment	91
8	The process of treatment	107
9	The health of the practitioner	129
10	Conclusion: centrality of the therapeutic relationship	149
	Author index	161
	Subject index	167

Market Socialism or Marketing and Consumer Research in the Public Interest

Market Socialism: Debate among Socialists

Author: Bertell Ollman

Aside from Post Modernism, probably the hottest topic today among socialist scholars world-wide is Market Socialism. In this book, four leading socialist scholars present both sides of the debate--two for, and two against--highlighting the different perspectives from which Market Socialism has been viewed.

Arguing in favor of Market Socialism are the philosophers David Schweickart and James Lawler. While opposing them and Market Socialism are the political economist Hillel Ticktin and the political theorist Bertell Ollman. The evidence and arguments found in this book will prove invaluable to readers interested in the future of socialism.

Read also Getting It Right in Print or Descartes Dream

Marketing and Consumer Research in the Public Interest

Author: Ronald Paul Hill

"The articles are not a series of condemnations of past and current marketing practices; rather, they provide objective, heavily footnoted descriptions of marketing's actual impacts on these issues. . . . The book will be of most value to academicians researching ethical and public policy issues and those in nonprofit organizations with marketing responsibilities." --Choice How does personal crisis affect consumption? How do companies decide the appropriate way to market to a minority group? To what extent does social responsibility impact marketing? Marketing and Consumer Research in the Public Interest summarizes and extends the research on these types of issues in marketing and consumer behavior. Written by some of the leading social and public policy scholars in the field of marketing, the book discusses some essential consumption issues, marketing of controversial products, and the effectiveness of consumer safety and green buying campaigns. In addition, the volume examines two cutting-edge theoretical approaches to conducting consumer research in the public interest. It examines troublesome consumption issues such as substance abuse, grieving consumers, and marketing to the poor. It also explores media concerns such as portrayals of minority groups, target marketing, and the impact idealized images have on consumers' perceptions of their lives, particularly with respect to their material possessions. This volume concludes with an informative discussion of legislative and social marketing issues, including green buying practices, consumer rights, warning labels, and product safety. Researchers, scholars, and upper-level students in the areas of public relations, communications,ethics, healthcare and public policy will find this a valuable resource. Professionals who want a better understanding of the issues that are currently being investigated by scholars in the marketing and consumer behavior fields will appreciate the insights this volume offers as well.

Booknews

Social and public policy scholars in the field of marketing address the expansion of the field to encompass more complex social issues. Four sections examine controversial, cutting edge theoretical approaches such as feminist analysis and critical theory; the troublesome consumption issues of poverty, addiction, and grief; media issues such as target marketing, social comparison, and portrayals of minority groups; and legislative and social marketing issues, including the effectiveness of warning labels, product safety, and environmental practices. Paper edition (unseen), $24.95. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

	Introduction
1	Uniting Critical Theory and Public Policy to Create the Reflexively Defiant Consumer	3
2	Exploring Simultaneous Oppressions: Toward the Development of Consumer Research in the Interest of Diverse Women	17
3	Professional, Personal, and Popular Culture Perspectives on Addiction	33
4	Social Support for Decision Making During Grief Due to Death	55
5	Marketing and the Poor	69
6	Social Criticisms of Target Marketing: Process or Product?	89
7	Materialism, Desire, and Discontent: Contributions of Idealized Advertising Images and Social Comparison	109
8	Portrayals of African, Hispanic, and Asian Americans in Magazine Advertising	133
9	Alcohol Warning Label Effects: Socialization, Addiction, and Public Policy Issues	153
10	Expanding the Perspective on Consumer Product Safety	177
11	Using Marketing and Advertising Principles to Encourage Pro-Environmental Behaviors	197
	Index	217
	About the Contributors	226

Communist Manifesto or International Assignments An Integration of Strategy Research and Practice

Communist Manifesto

Author: Karl Marx

Originally published on the eve of the 1848 European revolutions, The Communist Manifesto is a condensed and incisive account of the worldview Marx and Engels developed during their hectic intellectual and political collaboration. Formulating the principles of dialectical materialism, they believed that labor creates wealth, hence capitalism is exploitive and antithetical to freedom.

This new edition includes an extensive introduction by Gareth Stedman Jones, Britain's leading expert on Marx and Marxism, providing a complete course for students of The Communist Manifesto, and demonstrating not only the historical importance of the text, but also its place in the world today.

New interesting textbook: Blood and Marrow Transplantation or Understanding Dietary Supplements

International Assignments An Integration of Strategy, Research, and Practice

Author: Linda K Stroh

Although firms have been sending employees on international assignments for decades, systematic understanding is sorely lacking. This volume looks at such critical aspects of the assignment process as the selection process, the training required, factors that affect adjustment, performance and commitment, and how to retain and capitalize on the international experience once employees return home.

This book is written for human resource managers and executives whose focus includes the global economy and the strategic role of people in achieving international competitiveness. It can be used as a textbook for courses in International Human Resource Management.

Table of Contents:

1	The strategic roles of international assignments in globalization	3
2	The process of cross-cultural adjustment	29
3	Selecting : identifying candidates with global leadership potential	49
4	Training : helping people learn to do the right things	80
5	Adjusting : developing new mental road maps and cultural skills	99
6	Integrating : balancing multiple allegiances	120
7	Appraising : determining if people are doing the right things	144
8	Rewarding : compensation and pay	171
9	Repatriating : helping people readjust and perform	189
10	Retaining : utilizing the experienced global manager	218
11	Managing the entire global assignment cycle : establishing best practices	235

Prentice Halls Federal Taxation 2007 or Connections

Prentice Hall's Federal Taxation 2007: Individuals

Author: Thomas R Pop

For mainstream introductory courses in individual federal income tax concepts and applications at the undergraduate or MBA level. This series goes beyond simply being a definitive guide by being the only book in tax that provides a built-in study guide (throughout the margins) to break down concepts and assist students in learning tax concepts.

Read also Manual of Allergy and Immunology or Sleep Information for Teens

Connections: New Ways of Working in the Networked Organization

Author: Lee S S Sproull

Computer networking is changing the way people work and the way organizations function. Connections is an accessible guide to the promise and the pitfalls of this latest phase of the computer revolution.

Lee Sproull is Professor of Management at Boston University. Sara Kiesler is Professor of Social and Decision Sciences at Carnegie Mellon University.

Work and Pay in Japan or Economic and Monetary Union in Europe

Work and Pay in Japan

Author: Robert A Hart

Provides a detailed discussion of all aspects of employment (including recruitment, tenure, turnover, promotion, labor force participation, unemployment, and retirement) and labor payments (wages, bonus payments, non-wage costs) in the Japanese labor market. All topics are discussed in relation to comparable experience in the United States and Europe. A major theme concerns whether or not key features of Japanese labor market institutions and practices differ from competitor economies.

Table of Contents:

Preface:

1. Setting the scene;
2. Labour market concepts;
3. Industrial relations;
4. Labour costs;
5. The bonus system;
6. Recruitment, training, promotion and retirement;
7. Employment, productivity and costs over the business cycle;
8. Small businesses, subcontracting and employment;
9. Schooling and earnings;
10. Work and pay in Japan and elsewhere.

Read also The Project Managers Desk Reference or Bush on the Couch

Economic and Monetary Union in Europe: Moving beyond Maastricht

Author: Peter B B Kenen

This book provides a comprehensive account and analysis of the plan for European monetary union contained in the Maastricht Treaty. The provisions of the treaty itself are examined, showing how they evolved, what must be done to implement them, and some of the problems they will pose. Kenen goes far beyond the treaty, however, to survey and adapt recent research by economists on the benefits and costs of monetary unions, the conduct of monetary policy, and the consequences of large public deficits and debts.

ActiveBook Strategic Management or Majors Exploration

ActiveBook Strategic Management

Author: Fred R R David

DON'T JUST READ. LEARN!

The activebook^™ experience is an interactive, online, digital book that integrates multimedia resources with the textbook to greatly enhance student learning. THE active book^™ EXPERIENCE:

Uses the Web for what it's good at!
An activebook^™ experience takes full advantage of the online environment. Gearing Up quizzes highlight the chapter's central concepts. Our Active Examples and Active Exercises help students explore the chapter's most important points through video, audio, and text. Our Active Concept Checks allow students to test their understanding of the material at the end of major sections, with links back to appropriate coverage. Chapter Wrap-Ups include a practice quiz, which gives students a chance to test their knowledge. Dynamic content is updated as often as needed.

Lets students learn the way they learn best!
The activebook^™ experience engages students of all learning styles through our online print, audio, and video resources. Students can annotate their activebookT11 experience and customize their view of the book's dynamic resources.

Gives students more for less!
The activebook^™ experience gives students multimedia and interactive content, and costs less than traditional textbooks. Even though the core text is retained in print, the print component is shorter than a traditional text. The boxed material, chapter summaries, exercises, and other content that can be made dynamic reside in the online component.

Table of Contents:

INTRODUCTION.

How to Analyze a Business Policy Case.
Instructions for Using The Strategy Formulator Software.

I. OVERVIEW OF STRATEGIC MANAGEMENT.

1. The Nature of Strategic Management.

II. STRATEGY FORMULATION.

2. The Business Mission.
3. The External Assessment.
4. The Internal Assessment.
5. Strategies in Action.
6. Strategy Analysis and Choice.

III. STRATEGY IMPLEMENTATION.

7. Implementing Strategies: Management Issues.
8. Implementing Strategies: Marketing, Finance/Accounting, R&D, and CIS Issues.

IV. STRATEGY EVALUATION.

9. Strategy Review, Evaluation, and Control.
Name Index.
Subject Index.
Company index.

CASES. (NOTE: *= New to This Edition. All Cases Updated with 1999 Financial Information.)

Service Companies. Internet Companies.
1. E-Trade, Inc.—2000, Phillip Lynn. *
2. E-Bay Inc.—2000, Stephen M. Giordano. *
3. Amazon.com, Inc.—2000, Phillip Bartlett and Fred David. *
Retailers.
4. The Limited, Inc.—2000, Jill Austin.
5. Wal-Mart Stores Inc.—2000, Amit Shah and Tyra Phipps.
6. Target Corporation—2000, Henry H. Beam.
Hotel and Gaming.
7. Mandalay Resort Group—2000, John Ross.
8. Harrahs Entertainment, Inc.—2000, Mary R. Dittman.
Banks.
9. First Union Corporation—2000, Brian E. Williamson. *
10. Wachovia Corporation—2000, Jule Eldridge III. *
Zoos and Clubs.
11. The Audubon Institute—2000, Caroline Fisher and Claire J. Anderson.
12. Riverbanks Zoological Park and Botanical Garden—2000, Carolyn R.Stokes and Eugene M. Bland.
13. The Classic Car Club of America—2000, Matthew C. Sonfield.
Hospitals.
14. M.D. Anderson Biomedical Services Department, Paul Reed, et. al.
15. Quorum Health Group, Inc.—2000, Teresa DeWitt Dullaghan. *
Travel.
16. Greyhound Lines, Inc.—2000, James Harbin.
17. Carnival Corporation—2000, Mike Keefe et al.
18. Southwest Airlines Co.—2000, Amit Shah and Charles R. Sterrett.
Churches.
19. Central United Methodist Church—2000, Robert T. Barrett.
20. Elkins Lake Baptist Church—2000, Paul Reed et al.
Railroad.
21. RailTex, Inc.—2000, Paul Reed et al.

Manufacturing Companies. Transportation.
22. Harley-Davidson, Inc.—2000, Ricky Cox.
23. Winnebago Industries, Inc.—2000, Eugene M. Bland and John G. Marcis.
Cosmetics.
24. Avon Products, Inc.—2000, James Camerius.
25. Revlon, Inc.—2000, M. Jill Austin.
Food.
26. Pilgrim's Pride Corporation- 2000, James L. Harbin.
27. H.J. Heinz Company—2000, Henry H. Beam.
28. Hershey Foods Corporation- 2000, Forest R. David.
Aerospace.
29. The Boeing Company—2000, Carolyn R. Stokes.
30. Lockheed Martin Corporation—2000, Wayne Chamblee. *
Computers.
31. Dell Computer Corporation—2000, Cindy R. Smith.
32. Apple Computer, Inc.—2000, David Stanton.
33. Compaq Computer Corporation—2000, Maria Margiotis. *
34. Research in Motion—2000, David Griffin. *
Medical.
35. Stryker Corporation—2000, Henry H. Beam.
36. Biomet, Inc.—2000, Satish P. Deshpande.
Magazines.
37. Playboy Enterprises, Inc.—2000, Kay W. Lawrimore and Fred R. David.
38. Readers Digest Association, Inc.—2000, Caroll Braddock. *
Footwear.
39. Nike, Inc.—2000, M. Jill Austin.
40. Reebok International, Ltd.—2000, Angela G. Page. *
Tobacco.
41. UST, Inc.—2000, Marilyn M. Helms and Fred R. David.

Interesting textbook: Quality Management Systems a Practical Guide for Improvement or Power and Influence in Organizations

Majors Exploration: A Search and Find Guide for College and Career Direction

Author: Mary Jane Bradbury

This resource takes the guesswork out of choosing a college major. It's a must for every student considering a college education as well as those who are uncertain about which major to pursue. The journal combines useful background information about a wide variety of college majors with an exciting array of practical application tools that allow readers to make informed decisions based on a personally relevant exploration process. The book also includes an interesting history and background information and a list of typical course requirements. Ideas about how the degree relates to the workplace and advice from experts in each field. For any readers/students needing guidance in choosing a college major or career direction.

Covering Violence or Women and Film

Covering Violence: A Guide to Ethical Reporting About Victims and Trauma

Author: William Cot

Reporting on violence is one of the most problematic features of journalistic practice-the area most frequently criticized by the public and those on the receiving end of that coverage. Now in its second edition, Covering Violence remains a crucial guide for becoming a sensitive and responsible reporter. Discussing such topics as rape and the ethics of interviewing children, the book gives students and journalists a detailed understanding of what is happening "on the scene" of a violent event, including where a reporter can go safely and legally, how to obtain the most useful information, and how best to interview and photograph victims and witnesses. This second edition takes our turbulent postmillennium history into account and emphasizes the consequences of frequent exposure to traumatic events. It offers new chapters on 9/11 and terrorism, the Columbine school shootings, and the photographing of violent events, as well as additional profiles of Vietnamese American, Native American, and African American journalists.

More essential than ever, Covering Violence connects journalistic practices to the rapidly expanding body of literature on trauma, post-traumatic stress disorder, and secondary traumatic stress, and pays close attention to current medical and political debates concerning victims' rights.

Booknews

Simpson and Cot<'e> helped create media trauma training for journalism courses at their respective institutions, the U. of Washington and Michigan State U. Their work reflects the growing attention being paid to trauma issues, both for those being reported on and the journalists themselves. Journalist profiles are provided by a colleague who, as a rape victim, works to help focus the media spotlight precisely and sensitively to prevent further harm to victims. Lists winners of the Dart Award for excellence in such reporting since 1994. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Read also You Can Eat Well with Diabetes or 100 Questions Answers about Mesothelioma

Women and Film: Both Sides of the Camera

Author: E Ann Kaplan

"Written with unequivocal enthusiasm for film, feminism and theory, Women and Film is a welcome and useful guide to a complex area."--The Arts

This title available in eBook format. .

Financial Management for Public Health and Not for Profit Organizations or Economic Growth and Change

Financial Management for Public, Health, and Not-for Profit Organizations

Author: Steven A A Finkler

This is one of the only books available that addresses financial and managerial accounting within the framework of the three major areas of the public sector. Clear and comprehensive, Finkler's unique and accessible text provides the fundamentals of financial management for those who lack a financial background so that readers can access and apply financial information more effectively. Details the many aspects of strategic and budgetary planning. Outlines the processes involved in implementing and controlling results. Features aspects of accounting unique for Health Care, not-for-profit organizations and state and local governments. Explains balance sheets, operating and cash flow statements. Provides basic foundation for financial analysis. For managers and policy-makers in public service organizations who want to make more efficient use of their organization's financial information.

Table of Contents:

I. INTRODUCTION: SETTING THE STAGE.

1. Introduction to Financial Management.

II. PLANNING

2. Planning for Success: Budgeting.
3. Additional Budgeting Concepts.
4. Understanding Costs.
5. Capital Budgeting and Long-Term Financing.

III. IMPLEMENTATION AND CONTROLLING RESULTS.

6. Managing Short-Term Resources and Obligations.
7. Accountability and Control.

IV. REPORTING RESULTS.

8. Taking Stock of Where You Are: The Balance Sheet.
9. Reporting the Results of Operations: The Activity and Cash Flow Statements.
10. Unique Aspects of Accounting for Health Care and Not-for-Profit Organizations.
11. Unique Aspects of Accounting for State and Local Governments.

V. FINANCIAL ANALYSIS.

12. Financial Statement Analysis.
13. Financial Condition Analysis.
Glossary.
Index.

Read also Pocket Guide to Ontario Wineries Wines Vineyards and Vines or 125 Best Entertaining Recipes

Economic Growth and Change

Author: John Adams

The pursuit of economic growth is at the top of every nation's policy agenda at the end of the 20th century. This authoritative and comprehensive book goes beyond the narrowly based convergence model of economic growth by considering global, national and regional patterns of growth from a comparative perspective.

Booknews

Considers global, national, and regional (subnational) patterns of economic growth from a comparative perspective in 16 papers from a June 1997 conference in Cagliari, Italy. They include discussions of the economic rise and decline of nations; research and development, technology, and economic growth; how much convergence has taken place in the inequality in regional and state per-capita incomes in the US; whether allocation matters in human capital and growth in the European regions; growth and sectoral dynamics in the Italian regions; and regional integration and public investment in Spain. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Winning Ways or Cutting Edge Internal Auditing with CD ROM

Winning Ways: The Funeral Profession's Guide to Human Relations

Author: Todd W Van Beck

Written for the funeral service industry by a funeral service professional, this unique book teaches effective methods of interacting with people.

Table of Contents:

Section I: Service Excellence.

1. This Thing Called Service.

2. Service.

3. What Price Mistakes?

4. Your Actions Reflect Your Thoughts.

5. Dependability.

6. The Funeral Home's Personality.

7. Clues to Serving The Family.

Section II: The Winning Professional Attitude.

1. Sell The Funeral Home.

2. Client Appreciation.

3. Enthusiasm.

4. So What?

5. Stand by Your Word.

6. Professional Arrogance.

7. The Funeral Professional Requires Tolerance.

8. Patience in the Selection Room.

9. The Funeral Home Gopher.

10. Approval.

11. Flattery.

Section III: Difficult Situations.

1. Client Complaints.

2. The Cynic.

3. Coolness Under Fire.

4. Handling the Difficult Family.

5. Getting Back in Their Good Graces.

6. The Unreasonable Family.

7. The Silent Family.

Section IV: Funeral Director Skills.

1. Confidentiality.

2. The Power of Names.

3. The Value of Listening.

4. Confidence in Funeral Service.

5. Funeral Professionals Are Always Diplomats.

6. Tact.

7. What Impressions Do You Create?

8. Why Argue?

9. The Art of Persuasion.

10. Communication Blunders.

Section V: Communicating With Families.

1. Make It Easier For Families To Deal With You.

2. The Family Is No Mind Reader.

3. Through The Families' Eyes.

4. Put Yourself In The Other Person's Shoes.

5. The Timid Family.

6. Advice.

Section VI: Funeral Service Etiquette.

1. The Power of "Thank You".

2. Old-Fashioned Manners.

3. The Impression You Give.

4. Over Familiarity Breeds Resentment.

Section VII: Our Noble Profession(Inspirational Readings About Funeral Service).

1. The Funeral of The Unknown Soldier.

2. The Honorable Profession.

3. Code of Professional Ethics For The Funeral Service Practitioner.

4. A Winning Personality.

5. "The Undertaker".

Interesting textbook: The Healing Power of Herbs or Beating Prostate Cancer without Surgery

Cutting Edge Internal Auditing, with CD-ROM

Author: Jeffrey Ridley

Cutting Edge Internal Auditing provides guidance and knowledge for every internal auditor, encouraging each to pioneer new ground in the development of their professional practices in all risk management, control and governance processes.


Serving as an excellent reference guide that develops a pattern of internal auditing now and for the future, this book explores the concept of 'cutting edge' internal auditing as an imaginative adventure: demonstrating how this has influenced and will continue to influence the development of professionalism in internal auditing.


Built on the foundations of Jeffrey Ridley's extensive internal auditing experience across the public and private sectors, the author uses his articles and research to explore and develop the motivations, goals and categories of innovation in internal auditing today. It develops and brings up to date an imaginative internal auditing model, created and used by the author in the early 1980s, drawing on research and guidance by The Institute of Internal Auditors Inc., its Research Foundation and the Institute of Internal Auditors - UK and Ireland.


Each chapter stands alone by focusing on an individual internal auditing theme, considered from both the perspective of internal auditing and its customers to suggest an appropriate vision as a goal for every internal audit activity. Each chapter also includes self-assessment questions to challenge the readers understanding of its messages.


Accompanied by a CD ROM containing some of the author's training slides and seventy case studies, many written by leading internal audit practitioners, thisbook creates a vision for future cutting edge internal auditing.

Mental Health Outcome Evaluation or Measuring and Improving Organizational Productivity

Mental Health Outcome Evaluation

Author: David C Speer

David Speer's valuable treatise offers mental health care professionals an alternative to the highly technical and statistical methods developed in the laboratory. Mental Health Outcome Evaluation bridges the gap between traditional research and evaluation methods and describes the service effectiveness of community health centers, clinics, and private practices. Speer keeps the goal of outcome evaluation of mental health services for adults in focus as he presents the general principles that lead to valid inferences, the basic concepts, and the methods for evaluating outcomes in primary mental health care delivery settings. Mental Health Outcome Evaluation presents the best argument available for descriptive outcome studies.

Journal of Behavioral Health Services &#38; Research - John S. Lyons

David Speer's book is a useful primer in the application of outcomes to the evaluation of service effectiveness...This book is a useful guide to individuals who wish to become involved in the evaluation of service effectiveness. It provides the basics in a readable, concise fashion. It provides a useful and informed discussion about issues with regard to sampling and design...I would recommend this book for clinicians and administrators who are becoming involved in the process of assessing service effectiveness.

What People Are Saying

Rudolf H. Moos
David Speer shows how evaluation methods can be used to assess the quality and effectiveness of mental health services. He concisely presents the rationale and key concepts underlying descriptive outcome studies. He anticipates reader's questions, offers clear and useful explanations, and provides both wisdom and practical advice.

Kenneth I. Howard
This book demystifies the world of empirical research and provides a comprehensive, user-friendly framework for understanding the clinical and policy implications of scientific evidence. At long last, it is possible to use relevant clinical information for evaluating the treatment of our patients and for guiding the delivery of mental health services.

Books about: Purba or Allergy Cuisine

Measuring and Improving Organizational Productivity: A Practical Guide

Author: Robert D D Pritchard

Productivity has become a national priority. Its effects are being felt on all levels--national, industrial, and individual. An organization must be able to measure productivity before effectively improving it. This volume is the first practical guide for developing productivity measurement systems. It describes the use of the Productivity Measurement and Enhancement System (ProMES), designed by its author and his colleagues. This detailed guide is a valuable source for organizational psychologists, management consultants, classes, and workshops.

Table of Contents:

Introduction
Background and Description of the Productivity Measurement and Enhancement System (ProMES)
The Importance of Productivity Measurement and Improvement
Understanding Organizational Productivity
Desirable Characteristics of a Productivity Measurement System
The ProMES Approach: An Overview
Comparison of ProMES to the Desirable Characteristics
Past Experiences with ProMES
Why ProMES Works
Developing ProMES in an Organization
Conditions Needed for Implementation
Developing the System: Preliminary Steps
Steps in Developing Products and Indicators
Steps in Developing the Contingencies
Developing the Feedback Report and Feedback Meetings
Aggregation Across Units
Issues in Implementing the System
Questions and Answers about ProMES
General Questions
Questions About Measurement
Questions About Feedback Reports and Meetings
Using ProMES with other Productivity Improvement Techniques
Other Interventions with ProMES
Designing Goal-Setting Systems
Designing Incentive Systems
Evaluating the Effects of a Productivity Improvement Program
How to Evaluate the Effects of a Productivity Improvement System
Conclusions
References
Appendixes
Bibliography
Index