Procedures for Automated Office or Business and Environmental Policy

Procedures for Automated Office

Author: Burton

Designed to prepare readers for employment in today's office environment, the principles and techniques presented in this book provide readers with the essential skills they need to understand basic office procedures, enhance their professional value, and manage their jobs with greater confidence and less frustration. Readers become aware that each office worker is a communication link: in person, over the telephone, via computer, and in writing. The authors provide easy-to-read guidelines for successfully negotiating the working environment, processing information, working with the office team and preparing for your future. For office professionals.

Table of Contents:

I. Understanding YOUR WORKING ENVIRONMENT.

 

 1. Understanding The Changing and Challenging Office.

 

 2. Communicating Effectively.

 

 3. Managing Your Work and Time.

 

II. PROCESSING INFORMATION.

 

 4. Using Technology and Understanding the Office Professional's Role.

 

 5. Preparing Communications.

 

 6. Processing Mail.

 

 7. Managing Your Records.

 

III. WORKING WITH THE OFFICE TEAM.

 

 8. Handling Financial Procedures.

 

 9. Providing Customer Service, Scheduling Appointments, and Receiving Visitors.

 

10. Making Travel Arrangements.

 

11. Planning Meetings and Conferences.

 

12. Using Telecommunications in the Office.

 

13. Working in a Medical Office

 

14. Working in a Legal Office

 

IV. PREPARING FOR YOUR FUTURE.

 

15. Preparing for Your Job Search.

 

16. Preparing to Meet the Challenges.

 

Appendix A: Punctuation.

 

Glossary.

 

Index.

 

Proofreading Symbols.

 

Interesting book: Easy Juicing or A Bakers Field Guide to Cupcakes

Business and Environmental Policy: Corporate Interests in the American Political System

Author: Michael E Kraft

It is well known that American businesses make an effort to influence environmental policy by attempting to set the political agenda and to influence regulations and legislation. This book examines what is not so well known: the extent to which business succeeds in its policy interventions. In Business and Environmental Policy, a team of distinguished scholars systematically analyzes corporate influence at all stages of the policy process, focusing on the factors that determine the success or failure of business lobbying in Congress, state legislatures, local governments, federal and state agencies, and the courts. These experts consider whether business influence is effectively counterbalanced by the efforts of environmental groups, public opinion, and other forces.

The book also examines the use of the media to influence public opinion--as in the battle over drilling in the Arctic National Wildlife Refuge--and corporations’ efforts to sway elections by making campaign contributions. Because the book goes well beyond the existing literature--much of which is narrow, descriptive, and anecdotal--to provide broad-based empirical evidence of corporate influence on environmental policy, it makes an original and important contribution and is appropriate for a variety of undergraduate and graduate courses.

Contributors:

Christopher J. Bosso, Gary C. Bryner, Cary Coglianese, Robert J. Duffy, Scott R. Furlong, Deborah Lynn Guber, Sheldon Kamieniecki, Michael E. Kraft, Judith A. Layzer, Lettie McSpadden, Philip A. Mundo, Kent E. Portney, Barry G. Rabe, and Paul S. Weiland