Reward Recognition Process in Total Quality Management or Inequality Democracy and Economic Development

Reward Recognition Process in Total Quality Management

Author: Stephen B B Knous

Author Stephen B. Knouse does not consider reward and recognition to be a static set of principles, but rather a continually evolving process. This process diversifies into new areas, such as motivation, leadership, group dynamics, and other areas of behavior. In this way, TQM can be responsive to both its internal and external customers. Knouse also explains how to integrate the characteristics of the reward and recognition process with TQM. TQM emphasizes important psychological concepts, such as cultural change, leadership, and teamwork. However, very little has been written about the psychological theory behind these concepts. This book provides psychological frameworks for understanding the reward and recognition process. As a result, the idea of motivation and its importance to reward and recognition becomes clearer. Employee motivation within any organization must also be managed carefully in order to achieve optimal effectiveness. Various motivation principles used within the TQM organization are detailed to provide a thorough understanding of these key practices. Motivational theories are illustrated and explained in basic terms, so the importance of these critical issues shows why reward and recognition will work in a quality environment. Many organizational examples of reward and recognition within the manufacturing, service, public, and international sectors are also presented to further demonstrate the motivational techniques as they relate to what other successful TQM organizations are doing. Companies share effective reward and recognition techniques. Effective performance evaluation is behind any reward and recognition program. A performance evaluation system for TQM requires that performance criteria be established that support the quality and customer orientation of the organization. This book shows how to create and maintain those criteria. It also presents some of the unique pitfalls of performance evaluations and offers specific and success

Booknews

Examines the reward and recognition process, an important factor in the implementation of total quality management (TQM), and discusses the psychological theory behind TQM concepts such as cultural change, leadership, and teamwork. Details various motivation principles used within the TQM organization, gives case examples of reward and recognition in the manufacturing, public, and international sectors, and shows how to create and maintain performance criteria. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Books about: Mongrels Bastards Orphans and Vagabonds or Merchant of Death

Inequality, Democracy, and Economic Development

Author: Manus I Midlarsky

The relationship between inequality and democracy is a compelling one for the contemporary social scientist. This book addresses questions raised as early as the time of Aristotle, and continue through Marx to the present day. Theories of inequality in relation to democracy are explored, and the book focuses on the sources of democracy, the relationship between economic development and thresholds of democracy, and finally responses to democratization. As the gap between rich and poor widens within and between nations, the subject of this book becomes increasingly important worldwide.

Table of Contents:

	List of contributors
	Introduction	1
1	Democracy before Athens	13
2	Environmental influences on democracy: aridity, warfare, and land inequality	45
3	Democracy and proto-modernity: technoecological influences on the growth of political and civil rights	80
4	Inequality and democracy in the anthropological record	110
5	Economic determinants of democracy	133
6	Informational inequality and democracy in the new world order	156
7	Modernization and thresholds of democracy: evidence for a common path and process	177
8	Markets and inequality in the transition from state socialism	202
9	Democracy and inequality: tracking welfare spending in Singapore, Taiwan, and South Korea	227
10	Political regimes and industrial wages: a cross-national analysis	244
11	Social responses to neoliberal reforms in Eastern Europe in the 1990s	269
12	Market, state, and citizenship in new democracies	290
	Conclusion: Paradoxes of democracy	319
	References	327
	Index	356